New CDC Guidelines for your appointment:
Arrive exactly at your appointment time. Our door is locked and will be opened at your appointment time. Please wear a mask for the entirety of your visit. Please head to the restroom to wash your hands and eyelashes. Hand washing is required. Clean lashes will help the bonding process and allow for the best retention.
New Clients:
Please book an initial set.
If you have eyelash extensions from a different salon, please book an extended fill. We love to have an amazing consultation and additional time to correct any extensions.
If you do not like your lashes or they hurt or feel heavy, please book a removal and an initial set. If you arrive with lashes that are glued together, we will not be able to fill them correctly. You may need a removal and a full set. We will do our best to work with you on the terms of the appointment.
When in doubt, BOOK AN INITIAL SET!
Cancellation Policy:
We require Credit Card information to reserve your appointment. You may cancel your appointment without charge any time prior to 24 hours of your scheduled appointment. Cancellations within 24 hours of your appointment, you will be charged a fee of 50% of the original service price. If you NO SHOW to your appointment, you will be charged a fee of 50% of the regular service price. If you are late for your appointment, we cannot guarantee that your services will be performed that day or performed in full. If you are more than 15 minutes late, the appointment will be marked as a no-show and you will be charged 50% of the original service price. New clients that book a fill and the extensions are stuck together or less than 50% and we are unable to fill, the appointment will be cancelled and you will be charged 50% of the booked service price. ALL FEES MUST BE PAID BEFORE BOOKING ANOTHER APPOINTMENT.
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